Update 02-8-23: models have cleared customs and will start to be sent out to customers on 3 August. All SR inspection saloon / Caroline and FNA nuclear flask carriers balance invoices generated – please check your account on our website if you haven’t received an email.
The 400m ‘Suezmax’ ONE TRADITION is currently unloading at Southampton with a container of valuable cargo onboard. The ONE TRADITION has a capacity of over 20,000 TEU (Twenty foot equivalent units) and regularly carries upwards of 9000 forty foot containers. Amongst its current cargo is a container full of our OO/4mm SR inspection saloons and FNA-Ds. We expect the container to be unloaded and go through customs clearance over the next few days with delivery to us late this week/early next week. As soon as we receive the shipment we will check the models over and then start to send out the models to customers with fully-paid orders.
Order processing
We have started to generate balance invoices for customers who paid a deposit on either model (update 27-7-23: all the balance invoices for SR inspection saloon / Caroline and FNA-D nuclear flask carriers have been generated) – if you have a balance to pay you should receive a balance invoice in your email or if not in your account on our website.
If you need to change your delivery address please update the shipping address in your account but also please send us an email if you changed it since 24 July (otherwise your order might not get updated in time). Thanks!
If you missed out on our pre-orders some of our retailers still have models available to order (they should receive their allocations next week).
Please note when you pay a balance invoice the website automatically updates the deposit part of your order to “Complete” and sends you an email saying your order has been despatched – this is an automatic software bug that we can’t change. Your order is actually despatched when we mark the balance part of the order as “Complete” ie despatched.
