The wait is nearly over for our Class 92s. The models left the factory mid last week and are currently at Heathrow awaiting delivery to us (updated: 23/12/20). If the models are delivered to us before Christmas (we’ll update this page once we know) then we will start to send out orders as soon as we get the models – that means the earliest deliveries are likely to be just after Christmas.
If your order(s) are fully paid then you don’t need to do anything other than check that your delivery address is up to date on your account (we check all orders against the latest shipping address on your account and update as necessary).
Outstanding payments
Payments by instalment plan: (deposits placed before 1 Jan 2019) if you paid a small deposit then there should be 3 payments in total for each 92 ( the initial deposit and 2 further payments). If any of the instalments for your order(s) are showing as Partially Paid or Pending Deposit Payment then it means one or more of the invoices is yet to be paid – please pay as quickly as you can so that we can send out your model(s).
50% deposit payments: (deposits placed after 1 Jan 2019) if you paid a 50% deposit then your balance invoice will not have been generated yet but we will generate it over the next few days.
Delivery updates
We realise that it can be frustrating waiting for orders, but please bear with us – there are hundreds of orders to send out and we send them out in order of when they were paid. We regularly update progress of where we have got to on our Projects page in the Notes section. Please don’t message us asking for an update on your order until all parts of your order have been marked as “Complete” – that means your order has been despatched – or until we have said that all orders have been sent and please bear in mind that there are still ongoing delays with the postal system.
Unfortunately there was a last minute delay affecting some of the DCC Sound fitted models so these models will follow in a separate delivery scheduled for just after New Year – if you ordered a mix of DC and DCC Sound models we will ship the DC models first if we reach your order before the remaining Sound-fitted models arrive.