We are a very small part-time business – there are two of us (Ben and Mike) that do this in our spare time. We can not guarantee that there will be anyone available to answer phone calls or to call people back in the evenings.
As a result our business is largely internet-based (or you can come and talk to us at one of the exhibitions we attend). This means that we will reply to your queries as and when it is possible for us. We will try to respond within 2-3 days, but sometimes (particularly when we are busy – either with Revolution Trains or normal life!) it will take us longer to respond to your queries.
Many of the answers can be found on our website by checking our project update overview here or by logging in to your account to check your orders.