Our OO/4mm IPA car carriers and Ecofret/FWAs are both in transit from China to the UK and we expect them to land at Southampton over the next few days. Once the models have cleared customs and been delivered to us, we will check the models and start to send them out to customers whose orders are fully paid.
IPA car carriers
The IPAs will be sent out first so we’ve been generating balance invoices for IPA customers – all the balance invoices have now been generated. If you haven’t received your balance invoice(s) please check your spam box of your email or login to your account on our website where you should see any available balance invoices.
If you pay all your balance invoices then your deposit order will automatically mark itself as “Complete” and send you an email – please note the explanation at the bottom of these emails ie your order is not despatched until both halves of the order are marked as “Complete” – in this case this means that only when the balance orders are also marked as complete.
Secondly, if you have moved address please update your shipping address in your account. If you have updated your shipping address since 21 August 2022 please let us know (otherwise we can’t guarantee that we will have picked up the change!).
The Ecofret FWAs will follow shortly after the IPAs have been sent out and we will update this page with details of when balance invoices have been generated and Ecofrets are being sent out.