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Parcels arriving – Class 128s and the remaining Pendolinos

Updated 18 October 2023.

Our N gauge Class 128s have just arrived and we’ve checked them over in the final part of our normal QC process before shipping them to customers.

Paid in full: if you paid in full you don’t need to do anything, your model should have shipped (and your order status updated).

Paid a deposit: all balance invoices have been sent out. Please note when you pay a balance invoice the website automatically updates the deposit part of your order to “Complete” and sends you an email saying your order has been despatched – this is an automatic software bug that we can’t change. Your order is actually despatched when we mark the balance part of the order as “Complete” ie despatched.

If you need to change your delivery address please update the shipping address in your account but also please send us an email if you changed it since 9 October (otherwise your order might not get updated in time). Thanks!

If you missed out on our pre-orders some of our retailers still have models available to order (they should receive their allocations late this week).

Pendolino remaining batch: we’ve received the remaining Pendolinos (ie the Pride Pendolino and the 11-car full Avanti Pendolino) and will start to send them out on 19/10/23 (as well as generate any balance invoices).